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Surface Pro 6 won't start: select option

If your Surface Pro 6 won't start but only the options screen appears, you have several options to solve the problem. Find out what they are and how to then check for updates to your Surface computer to prevent the problem from recurring here.

This helps if the options screen appears on the Surface Pro 6

If Windows does not start after turning on the Surface Pro 6, but instead you are presented with the options screen, first try to start Windows after all by clicking "Next". If you were able to start Windows this way, then run an update for your device to prevent the problem from occurring in the future. To install the update, please navigate to "Start" > "Settings" > "Update and Security" on Surface Pro 6 and click "Windows Updates".

Options screen: More tips for Surface Pro 6 startup problems

If Windows continues to fail to start, try repairing the Surface. To do this, click "Troubleshoot" on the options screen, go to "Advanced Options" > "System Startup Repair" and follow the further instructions.
  1. If this approach also does not help, perform a system restore to reset Windows to a previous time when the operating system was still working.
  2. To start the system restore, please select the "Troubleshooting" option and click "System Restore" under "Advanced Options".
  3. The last option you have left is to solve the problem by resetting the Surface Pro 6. Please note that this will remove all personal data from the device.

By Merrel

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