Galaxy Z Fold 2: Screen black - this may be the reason

If the display of your Galaxy Z Fold 2 remains black, this does not necessarily mean that your smartphone is defective. There can be various causes for such a problem, which can often be fixed with minor tips and tricks.

Galaxy Z Fold 2: Screen black - possible causes

It is quite possible that the screen of your Galaxy Z Fold 2 remains black even after pressing the standby button several times and for a longer period of time. This is often due to overheating or a crash. Wait a few minutes and try again afterwards.

• If the screen still remains black, you should connect your Galaxy Z Fold 2 to a charger. By connecting it to the mains, the display will usually turn back on by itself directly. Now let the device charge for a while.
• If, however, the operating system has crashed and the screen remains black throughout, a restart is recommended. This so-called "soft reset" you trigger simply by pressing the volume up and power button at the same time and for at least ten seconds.
• If all these measures show no effect and the smartphone remains constantly black, then often only the possibility of a "hard reset" remains. However, all your data will be lost, as the device is reset to its original state or factory settings. Drücken Sie auch hier gleichzeitig und für zehn Sekunden die Lauter- und Power-Taste. Im Anschluss wählen Sie die Option „Factory Reset“ aus.