Apple Pay savings bank: problems with use

Many users were happy when the savings bank announced the collaboration with Apple Pay. Savings Bank customers have been able to integrate their checking cards with Apple's virtual payment service since 2020. However, some users are reporting functionality problems between Sparkasse and Apple Pay.

Problems with a Sparkasse bank card in Apple Pay

Apple Pay and Sparkasse are compatible with each other. However, problems can still occur when adding a Sparkasse-issued credit or checking card in Apple Pay. According to Sparkasse, an outdated version of iOS, macOS or watchOS can cause card integration to malfunction. It is also important to always have an up-to-date version of the Sparkasse app installed on your device. Finally, an expired or blocked card can also be responsible for payment issues with Apple Pay. Re-setting up Apple Pay can often fix malfunctions. If problems persist, Apple Pay support can help.

Prerequisites for adding a Sparkasse card in Apple Pay

• A valid Apple ID as well as an Apple Pay-enabled device.
• The latest version of the Sparkasse app as well as an active account with debit or credit card.
• Enablement for Sparkasse online banking.