Your iPad stopped responding? This can help

If your iPad stops responding to input, you can try to fix the error yourself. Most of the time, a reboot will take care of the problem. If the error persists, try iTunes. If no solution helps, then only Apple support can help.

What to do if your iPad stops responding to inputs?

If your iPad stops starting, you should first connect it to a charging cable for about an hour. If it still does not respond in this time, replace both charging cable and power adapter and repeat the process.If your iPad is turned on, but does not respond to any input, you should first try a restart. To do this, press and hold the top button and either the volume up or volume down button at the same time. The "Power off" slider should now be displayed. After about 30 seconds, the device is switched off. Most of the time, the error is now eliminated. If that doesn't help, reinstall your iPad's entire system using iTunes.

reinstall iOS

1. Connect your iPad to a computer and launch iTunes. If you don't have a computer, you can also do this at an Apple Store.
2. In iTunes, you can now decide whether you want to restore or update your iPad. Wählen Sie „Nach Update suchen“ oder „iPad wiederherstellen“.
3. Nun wird die Software auf Ihrem iPad neu installiert. Dabei sollten normalerweise keine Daten verloren gehen.
4. Wenden Sie sich an Apple, falls auch das nicht geholfen hat. In dem Fall kann es sein, dass ein Fehler der Hardware vorliegt.