Disney Plus: Stream hangs - this may be the reason

Streaming series and movies is no longer a novelty, but many users are still equipped with weak hardware or a slow Internet line. As a result, the stream starts to jerk or the picture quality suffers.

Disney Plus Stream hängt: These are the causes

That your stream hangs every now and then is nothing unusual. The reason can be a lot of factors.

1. The most likely cause is basically always a too weak internet connection.
2. If the stream takes too long to request data, it has nothing to show. The reaction to this is that the stream hangs or stops.
3. Also too weak hardware can have a negative effect on the playback.
4. Diverse components in your computer must process the received data and reproduce it as visuals, this is quite stressful for the hardware.
5. In the case that you stream via a smart TV, however, this option is quite unlikely.
6. Also, server problems at the provider can ensure that the stream can not be played properly.

Was können Sie tun?

1. Überprüfen Sie zunächst Ihre Internetverbindung und starten Sie Ihren Router gegebenenfalls neu.
2. Setzen Sie zudem die eingestellte Wiedergabequalität in den Einstellungen herab, sodass Ihre Internetverbindung hinterherkommt.
3. Starten Sie gegebenenfalls Ihren Smart TV und die App neu.
4. Recherchieren Sie online, ob bei Disney Plus aktuell Server-Probleme gemeldet wurden und warten Sie eine Weile, bis Sie es erneut probieren.