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What is WhatsApp Business? We explain

WhatsApp is one of the most important messengers in the world. Although private use is the hobbyhorse of the app, there is also a business variant. We present it to you below.

More than just chatting: WhatsApp Business comes with many useful functions.

Business life has long been digitized. The fact that a global player like WhatsApp is also helping with this is not surprising.

What is WhatsApp Business?

WhatsApp Business can be summarized as follows:
  • WhatsApp Business is primarily aimed at small businesses.
  • The purpose is that employees can communicate directly with their customers via this channel. This can be a valuable help, for example, in purchasing decisions.
  • While doing so, the program offers some possibilities for automation, for example, with previously created reply messages.
  • In addition, you can create catalogs and present your products or services directly in WhatsApp.
  • Equally important is the company profile that you can create there.
For self-employed and small businesses, WhatsApp Business thus represents a strong additional channel. WhatsApp Business ist vollständig kostenlos, der Download ist unter anderem hier möglich, alternativ finden Sie die App im App-Store Ihres Betriebssystems.

By Harlen Elsheimer

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