What is PostIdent? What's behind the procedure

The PostIdent procedure now makes it easy to identify yourself at your local post office. The identification is especially necessary when opening a new bank account or various other goods to exclude fraud.

PostIdent: How the whole system works

The PostIdent procedure allows you to identify yourself quickly and easily when setting up an account. This makes the creation of the account work faster and the bank is on the safe side.

1. PostIdent can be done either by a postal worker in a nearby branch or by appropriate employees and a special app.
2. The cost of the procedure is borne by the company with which you carry out the process.
3. Once you have completed an account, you will receive a PostIdent coupon by mail.
4. Take this to the nearest post office and identify yourself there with your ID or passport.
5. The data are then transferred to the coupon and confirmed by signature of the employee.

How it works with the app

1. Through the app of PostIdent, you can also identify yourself electronically.
2. Dazu müssen Sie in einem Live-Chat mit einem Mitarbeiter diverse Schritte durchführen, um Ihre Identität zu bestätigen.
3. Von Ihnen und Ihrem Ausweis werden Aufnahmen angelegt, die zur Identifikation relevant sind.
4. Nach Abschluss des Verfahrens können Sie die Bestätigung ebenfalls Ihrer Bank oder dem zuständigen Unternehmen zukommen lassen.