Laptop: Mains operation not charging

If your laptop is in mains operation but still not charging, you can check several causes. First, restart the battery's driver. This often fixes the malfunction. But there may also be a defect in the battery or the cable behind it.

What to do if the laptop does not charge despite mains operation?

If the battery of your laptop does not charge despite mains operation, first reinstall the driver of the battery. You can find this function in the device manager. If this trick does not help, the battery may be defective or the cable may have been damaged. You can buy both parts new. It might make sense to have a specialist check where exactly the problem is beforehand. In this way, you can avoid possible incorrect purchases. If neither the battery nor the cable is damaged, there might be a general problem with the operating system. You can get to the bottom of such errors with the help of the Windows Diagnostics CD.

Reinstall the battery driver

1. Click in the search box.
2. Enter "Device Manager".
3. Confirm with Enter.
4. The Device Manager opens.
5. Select "Battery".
6. Klicken Sie mit der rechten Maustaste auf den Akku.
7. Gehen Sie auf „Deinstallieren“.
8. Warten Sie, bis der Vorgang abgeschlossen wurde.
9. Starten Sie den Computer neu.
10. Der Treiber installiert sich automatisch neu.
11. Testen Sie, ob das Gerät nun lädt.