HOME
> Smartphone
> Cancel O2 Multicard - These Options Are Available To You
Cancel O2 Multicard - these options are available to you
The mobile provider O2 offers you the option of having up to ten different multicards, depending on the contract. With these, you can put several smartphones or tablets in operation. If you no longer need the cards, you can cancel them again. This is possible via the website in just a few steps.
How to cancel your multicard from O2
If you have several cards or a secondary card from O2, you can use another device with it. However, if you no longer need them, you must cancel the cards. This is done directly via the website of the mobile provider O2.- Go to the website of O2 via a browser of your choice.
- Then log into the portal with your customer data.
- Under "SIM services for individual cards" you will find all SIM cards that are registered under your name with O2. Click on the secondary card that you want to deactivate in the next step.
- Now you can click further down on the button "Deactivate".
- Next you need to check again whether the specified data of the SIM card to the card that you want to cancel.
- Stimmen die Daten, bestätigen Sie dies mit „Weiter“.
- Haben Sie die Karte deaktiviert, werden Sie nochmals per SMS über den Vorgang informiert.
- In manchen Fällen wird nach diesem Vorgang die Verbindung zum O2-Netz von Ihrer Hauptkarte getrennt. Sie müssen das Smartphone anschließend lediglich neu starten, um das Problem zu beheben.