Disney Plus won't start - here's how to fix it

You can access Disney Plus through your browser on your PC or through an app on your mobile devices and smart TVs. In order to watch the content, various conditions must be met. Among other things, you may also run into problems and the stream or app won't start.

What to do if Disney Plus doesn't start

The Disney Plus streaming service gives you access to a wide range of content offered by Disney. You can access it through the website or an app. However, if the application does not start or there are other problems with the service, then different reasons can be behind it.

1. First, check your Internet connection. To do this, go to another website or launch another app to check whether it is due to the connection.
2. If it is due to the Internet, restart your router and try again.
3. If this is not the case, restart the device with which you want to access the app and clear the cache of your browser if necessary.
4. If there is still a problem, check whether the error is on the side of Disney Plus. Dies erfahren Sie über diverse Webseiten, auf denen Personen aufgetretene Probleme bei Online-Diensten melden können.
5. Ist auch da die Ursache nicht zu erkennen, setzen Sie sich mit dem Support von Disney Plus in Verbindung.