Pokémon Go won't start - how to remedy this

If the Pokémon Go app no longer starts, this can have various reasons. If the game's server is not down or overloaded, the cause is most likely your smartphone. Tips on how to restart the app can be found in this article.

These tips will help if Pokémon Go doesn't start

Pokémon Go is the first game in the Pokémon series developed exclusively for use on mobile devices. If problems occur so that you can not start the app, this can have various causes. It often helps if you restart your smartphone and then try to start Pokémon Go again.

1. First, please make sure that your smartphone meets the requirements for using Pokémon Go. Thus, you need at least Android 4.1 or iOS 7.0 as an operating system, as well as 200 MB of free memory on the device.
2. If you have rooted your smartphone and a jailbreak was performed, this can also be the cause that Pokémon Go does not start.
3. If Pokémon Go does not start because of a busy RAM, it helps to close running apps. To do this, either press the iPhone home button twice or go to "Settings" > "Apps" > "Only running apps" on Android.

How to reset Pokémon Go

If the problem persists even after performing the steps described above, the last option you have is to reset the app. To do this, navigate to "Settings" > "Memory" on your device and tap "Clear data". If the app can be started again afterwards, you can restore your last game state from your Google account or the Pokémon Trainer Club.