Wi-Fi without an Internet connection, what to do

Despite having a Wi-Fi signal at maximum, you can't surf or download mail? Here are some solutions to this rather common problem

One of the most annoying aspects when surfing via Wi-Fi is to have a strong signal, but no Internet connection. So it happens that, while the Wi-Fi icon has all the bars "full", attempts to load a web page or launch an app fail, leaving you without the ability to consult your email or update your social profile.

Unfortunately, however, solving this type of problem is easier than you might imagine. Although the causes of the malfunction can be multiple, in fact, the solutions are all easily applicable, even by novice users. In the following paragraphs we'll show you the possible causes and the solutions to put in place to get back to surfing with Wi-Fi without any more problems.

Examine a new Internet connection here:

Router "packed"

Even if the Wi-Fi signal is at full strength, this doesn't mean that your home modem router is working perfectly. In fact, the exact opposite can be true, and although the Wi-Fi is working, the router may be having problems. First of all, walk up to the router and check that all cables are properly connected: the power cable and, second, the Internet connectivity cable. If the cables are in place and the lights do not indicate abnormalities, reset the router by unplugging the power cord and waiting at least ten seconds before reconnecting it. In this time, in fact, the capacitors of the network device will have discharged completely and you will be sure that the circuits of the router will have "reset".

Connect to the correct network

Make sure that the device is not trying to connect to a Wi-Fi network with a name similar to ours or, perhaps, has connected to a Wi-Fi repeater of our network, but yet to be configured. It may sound strange, but most of the times the lack of Internet connectivity is due to distracting errors like these. To make sure of this, all you have to do is open the Network connections and check the name of the Wi-Fi network you're connected to. If there's an error, just click (or tap, if you're using your smartphone) on the right network name and wait for the connection to take place.

Enter the Wi-Fi password again

Maybe you've changed your Wi-Fi network password and forgot to update it on all your devices. To make sure this isn't the case, go into Network Connections, disconnect from the Wi-Fi and sign in again - make sure you've entered the right credentials and wait for the connection to happen.

Open Browser

If you're connecting to public Wi-Fi, such as at the airport, hotel or coffee shop, it's likely that you'll be required to create a free account to browse or agree to the terms of use. To check if this is the case, open any browser and wait a few moments: if you have to create a profile or put some ticks, the router you are connected to will automatically redirect you to the right page.

Change DNS

The surfing problem may also depend on factors external to your local network. For example, a problem with the DNS servers of your telephone operator prevents you from correctly accessing the requested resources and, therefore, from surfing. As we have already explained, changing the DNS of your PC is quite simple. In case the previous solutions did not give the desired results, try this way.