Windows 10: Troubleshooting - how to use the tool correctly

If you have a problem with Windows 10 and hardware or software is not working properly, the operating system offers a free diagnostic tool to help you find the error as well as the solution. This tool is called "Windows 10 troubleshooter". But other tools can also be useful in troubleshooting.

How to search for errors in Windows 10?

Before you search for an error, you should first perform an update. This is the only way to make sure that the problem is not caused by missing software.

1. Enter "Update" in the bottom left of the search bar and click "Check for updates" in the results. Now a window will open where you click on "Check for updates" again. The search may take some time. If updates are found, wait until they are completely downloaded and installed and then restart the PC.
2. If the error is still not solved, it may help to let the Windows Troubleshooter search for the error. To do this, open the Windows settings and go to the "Troubleshooter" option. Click on the object to which the troubleshooter should be applied and then click "Run troubleshooter".
3. If this also does not help, you still have the option to reset your Windows 10. To do this, enter "Reset this PC" in the search bar at the bottom left and then click "Let's go". Attention, here all not externally stored data will be lost.