iWear Direct cancel - this is how you must proceed

As a customer of iWear Direct, you will receive the right contact lenses in your prescription delivered directly to your home every month. If you still want to cancel your subscription with iWear Direct, this must be done in writing and in compliance with certain deadlines. Here you get the most important information.

These services are offered by iWear Direct

iWear Direct is a private brand of the well-known optician Apollo Optik and specializes in the sale of contact lenses. Once you have registered for iWear Direct at your Apollo Optik store, your contact lenses, including the appropriate care product, will be delivered to your home free of charge every month. The costs incurred for the contact lists, you can thereby conveniently pay in monthly installments by direct debit.

iWear Direct: What to consider when canceling your subscription

If you are not satisfied with iWear Direct or would like to cancel your subscription for another reason, this is possible without any problems. Since there is no contract period with iWear, you can cancel at any time, subject to a notice period of 15 business days. If the cancellation is due to a price increase or change in the terms of sale, the cancellation is even possible for you without observing a period of notice.

1. Have you decided to cancel your iWear Direct subscription, this must be done in writing.
2. Be sure to include your name and address and do not forget to include your customer number in the cancellation letter.
3. Sign the cancellation letter and then send it to the following address: iWear Direct, Postfach 100, 60545 Frankfurt am Main.
4. If you prefer to submit your cancellation by e-mail to iWear Direct, use the e-mail address "[email protected]".