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Zoom: Problems in the application - how to solve them

Video conferences with Zoom have become an indispensable part of private and business life. However, sometimes technical difficulties occur in the process, costing time and nerves. The cause of such problems can be a malfunction in the application itself.

Possible reasons for problems in Zoom

Both your camera and microphone settings and a WLAN connection malfunction can be responsible for problems in Zoom.
  • Camera and Microphone: In Zoom, click the arrow next to the microphone icon for audio and video settings. Make sure the camera and microphone you are using are set as default. You can test both in advance in a test meeting.
  • Internet connection: Make sure you have a strong enough WLAN connection. As a host, it is recommended to connect the PC via LAN cable to the router to ensure a stable connection.

Server problems at Zoom

It happens again and again that the servers of Zoom are so overloaded that the application goes on strike altogether. This can lead to problems in usage for all users worldwide. Tools such as Downdetector will show you the current status of Zoom's functionality and whether other users are repeatedly reporting problems.

By Hays Donihoo

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