PC doesn't recognize iPhone - what you can do

To save a backup or transfer your files, you usually need to connect your iPhone to the PC. If you use a Mac, there are usually no problems. On the other hand, if you use your iPhone with a Windows PC, the device may not be recognized.

What you can do if your PC doesn't recognize iPhone

If your PC doesn't recognize your iPhone, there may be various reasons. To fix the error, you need to do several steps one by one.

1. First, check if the connection cable is defective. Try to connect the iPhone to the PC with another cable.
2. Connect the device to another USB port, because the port you are using may also be defective. Also check if the cable is connected properly.
3. Restart your iPhone and then connect it to the PC again. In many cases, this already solves the problem.
4. Check whether there is a new update for Windows, iTunes or your iPhone and install it if necessary.
5. In some cases, your firewall or antivirus program blocks the connection.
6. Before you connect the device, unlock it first and indicate that you trust the device. Usually a message will appear on the iPhone for this.