iPhone X does not recognize headphones - tips

If you receive the warning message on the iPhone X that the device does not recognize the connected headphones, this does not necessarily have to be due to a defect. What causes the problem can have and how you can fix them yourself, we show you here.

This is why when the iPhone X does not recognize the headphones

If your iPhone X does not recognize the connected headphones, this can have several causes. Often, such a warning message is displayed when you use headphones that are not from Apple or have not been certified by Apple. If you are using Apple headphones and they are not recognized, first check whether the headphones are firmly inserted into the intended connection point.

1. Foreign objects in the headphone port of the device can also lead to the headphones not being recognized. To remove them, take a dry brush and carefully clean the connection point.
2. To check whether there is a defect in the headphones themselves, connect other headphones to the iPhone X as a test and check whether they are recognized by the device.
3. If the second headphone is also not recognized by the iPhone X, there is probably a defect in the connection point of the device. In this case, contact Apple Support for further assistance.

iPhone X does not recognize headphones: How to contact Apple Support

If you need further assistance because your iPhone X still does not recognize the headphones or there is a defect, you can get it from Apple Support. You can reach this either by phone at 0800 6645451 or online via the website "support.apple.com/en-en".