iPhone X:Call forwarding cannot be disabled

Call forwarding lets you forward calls from your iPhone X to another smartphone or phone. To disable call forwarding, a corresponding SMS and restarting your iPhone should actually be enough. If that doesn't help, contact your mobile carrier.

What to do if you can't deactivate call forwarding?

When you use call forwarding on your iPhone X, calls are automatically forwarded to another device and can then only be answered on that device. If you want to receive calls directly via your iPhone X again, you have to deactivate the call forwarding. This is possible via SMS. To do this, you need a code that is the same for every provider.

How to deactivate call forwarding via SMS

1. Write an SMS with the following content: ##62##.
2. Send the SMS.
3. You will receive an SMS saying that call forwarding has been disabled.
4. Restart your iPhone X.
5. Test the process by calling your iPhone X from another phone.

Die Rufumleitung über den Anbieter deaktivieren

1. Kontaktieren Sie Ihren Mobilfunkanbieter.
2. Bitten Sie die Mitarbeiter, die Rufumleitung zu deaktivieren und weisen Sie darauf hin, dass die Deaktivierung per SMS nicht funktioniert hat.
3. Lassen Sie sich die erfolgreiche Deaktivierung bestätigen, bevor Sie auflegen.
4. Starten Sie Ihr iPhone X neu.