FaceTime doesn't work - here's how to fix it

To make a video call with other users of an iPhone or iPad, Apple has developed FaceTime. However, sometimes using FaceTime can cause problems so that making and receiving calls does not work.

These tips will help if FaceTime doesn't work

FaceTime gives you the ability to make video calls over the Internet. If you encounter problems when using FaceTime, so that you cannot start or receive a FaceTime call, this can have several causes.

1. First, make sure that your iOS device is connected to the Wi-Fi network or that mobile data is enabled on the device.
2. If you are using mobile data to use FaceTime, make sure that the "Use mobile data" option is enabled for FaceTime. To do this, navigate to "Settings" > "Mobile Data" and tap "FaceTime".
3. In order to use FaceTime for voice or video calls, it is also necessary to enable the application on your iOS device. You can check whether this is the case for you under "Settings" > "FaceTime".
4. If FaceTime does not work despite activation and an existing Internet connection, please restart your device and then try to make a FaceTime call again.

FaceTime does not work: check the iOS version

If performing the above tips did not help to fix the problem with FaceTime, it may be that your operating system is outdated. To check if you are using the latest iOS version on your iPad or iPhone, please navigate to "Settings" > "General" > "About" on it and look for the "Version" entry.