Users are reporting several problems with the Windows 10 May Update. Here's what you need to do to fix them
The May Update, the first semi-annual Windows 10 update for 2020, has not yet been downloaded and installed by all users but already several problems are being reported .
Like every big and small update of Microsoft's operating system, then, the May Update is by no means perfect nor compatible with all the millions of possible hardware and software combinations on desktop PCs around the world. Some of the problems are quite serious, others are just annoyances, but the substance is always the same: Microsoft fails, for quite some time now, to publish stable and reliable updates. First it releases the update, then it fixes the known problems, and finally it releases other updates to correct the problems caused by the previous update. It's a scene we've seen thousands of times before.
Windows 10 May Update: the most common problems
Some of the bugs in the latest update are serious and cause the famous blue screens, the Blue Screens of Death (BSOD) that appear when Windows crashes and needs to be restarted. BSODs are reported due to incompatibility with some network cards, with some Thunderbolt docks and even with some versions of drivers for graphics cards with Nvidia GPUs. Minor problems concern gaming: with Intel video cards the variable refresh rate doesn't work anymore, while on some games the mouse crashes if the GameInput Redistributable function is used. Compatibility issues also arise with some drivers for Synaptics ThinkPad UltraNav pointing devices on Lenovo laptops. Finally, some cards with AMD GPUs are no longer compatible with the Movies and TV app after the update.
How to troubleshoot Windows 10 May Update 2020
It's clear that with such a large amount and variety of issues it's impossible to find a single solution, unless you're willing to uninstall the May Update. The latter solution, at the moment, is the only one available in some BSOD cases. In other cases, updating the drivers of the conflicting devices is enough to solve the problems caused by the May Update. It all depends on the severity of the problem, then, as Microsoft is not usually very quick to fix bugs caused by its updates.