How to contact the customer service of phone operators on WhatsApp

Do you want to contact on WhatsApp Vodafone, Tim, WindTre or other companies? Here are all the numbers to get assistance via chat

Remember when to contact a store or a company you had to call and stay on the line for hours? Fortunately, today many companies have activated alternative channels that allow you to contact Customer Service or Assistance in a faster way: from WhatsApp to Facebook Messenger and even Instagram. You send the message and in a few minutes you start the conversation.

What if you want to send a WhatsApp message to Vodafone, WindTre or other phone companies? There is good news: many of these companies have activated assistance on the messaging app, which in some cases is active 24 hours a day. Unfortunately, many consumers are unaware of this opportunity and continue to call the customer service number, ending up knowing by heart the messages and music that are activated during the long waits. Every phone company has a number to contact, but there are some rules to follow in order to receive response and start chatting.

Tim WhatsApp Number

The number to contact TIM on WhatsApp is 335.12.37.272. The chat can be used only by customers of the phone company and you can ask for assistance only for the number from which you write. In the conversation allows you to talk to BOTs that then give preset answers based on the commands of the customer or with a consultant in the flesh.

Number WhatsApp Vodafone

The company provides a digital assistant called TOBi that can be contacted at 349.91.90.190 or via the web. Assistance is also provided through the MyVodafone app or by accessing the personal area of the website. To start a WhatsApp chat with Vodafone, you must indicate the number for which you are requesting assistance, which will receive a security code via SMS to be indicated in the chat. At this point the assistance on the messaging app will begin.

WindTre WhatsApp assistance

WindTre provides customers with two numbers to contact: 388.00.00.159 (which can also be used this time in the (web version) or 393.00.00.159 (or via web). Initially you talk to a BOT that asks you to report the phone number for which you want assistance and then you can converse with a phone operator.

How to contact CoopVoce on WhatsApp

CoopVoce, despite being probably less known than the previous ones, was one of the first to take advantage of WhatsApp to offer remote assistance to customers. The company can be contacted at 370.30.10.188 or by clicking here from 8:00 a.m. to 9:00 p.m.

Contact Tiscali on WhatsApp

Tiscali Help Desk is the service that allows the company's customers to talk to a phone operator. To start a chat on WhatsApp you can write to the number 370.10.10.130 from 8:30 to 21:00 from Monday to Saturday, while on Sunday until 17:00.

WhatsApp Spusu

Finally, we point out the new phone company Spusu that allows you to chat with an operator on WhatsApp using the number 378.01.02.000 (or via web) from Monday to Friday from 8:00 to 20:00, while on Saturday until 18:00.