Because of a bug in the latest version of Windows 10 after the update we may have lost some of our files, here's how to recover them on our own
Some users have noticed a bug in the latest Windows 10 update that may cause files to be deleted from our computer's memory. Microsoft has already set up an online support page for people who have experienced document loss as a result of the update and has temporarily suspended the update to the latest version of Windows 10.
But what do we actually need to do to recover files deleted by the Windows 10 update? Microsoft has advised users who notice a loss of documents after installing version 1809 of its OS to use the computer as little as possible, to contact support and, above all, to avoid using PC cleaning programs. If we have a minimum of computer knowledge, however, we can try to independently recover files deleted by the Windows 10 update. How? Simple, before the installation of the new OS, as per default, the operating system of Microsoft's house has automatically created a restore point, useful in case of update errors or sudden computer shutdown, which we can use to find files deleted by the bug.
How to recover files deleted by Windows 10 bug
For those who do not know it, the restore point is an option that returns the PC to a previous save point in time, not coincidentally called the system restore point. By default Windows 10 automatically creates restore points whenever you install a new app, driver or when you perform a Windows update. Obviously if we restore the computer to the settings of a previous save all apps, updates and drivers installed after the restore point will be deleted. In our case, however, it would allow us to get back the files deleted by the update.
To start recovering files deleted by the Windows 10 update we need to go to the Control Panel from the Start menu (the Windows window in the bottom left corner). Here we look for the Restore item, then go to the Open System Restore option and finally to Next. The operating system will tell us which apps we will lose if we continue from a specific restore point, we don't worry and click Next and then Finish. If you have removed the option to create restore points automatically from the system settings to recover files, you will have to contact Microsoft because it is unlikely that you will be able to do it manually, even if you use third-party file recovery tools like Recuva.
As we said, if you do not see any restore points, it is possible that the system protection is not activated. To check if the feature is enabled go to the Control Panel, search for System Restore and then select System Restore and check that Enable System Protection is selected.